A New Person
Something good happened to them in the course of therapy. Though life may look grim from their perspective in the beginning, soon they're able to feel a better life as they persevere in the process. A number of people I've had the privilege to help moved from despair to health. They've learned to regain self respect and be free from guilt, fear, and shame.
Therapy with a plus does work. You can too know the "secrets."